This policy explains what personal information bet988 collects, how it is used, who it may be shared with, and what rights you have over your own data. Please read it carefully alongside the Terms and Conditions.
bet988 ("we", "us", "the platform") takes the privacy of its players seriously. This Privacy Policy sets out in plain terms what personal information we collect when you use the bet988 website or mobile app, how that information is used, and what control you have over it.
This policy applies to all registered players, visitors who browse the platform without an account, and anyone who contacts bet988 through live chat, email or other support channels. It should be read alongside the Terms and Conditions, which govern the broader relationship between you and the platform.
By creating a bet988 account or continuing to use the platform, you acknowledge that you have read this policy and understand how your data is handled. If you do not agree with any part of this policy, you should not use the platform.
We have written this policy to be as clear and readable as possible. We want Pakistan players to understand exactly what we do with their information — not have to wade through pages of dense legal language to figure it out. If you have questions about anything here, contact our support team.
bet988 collects personal data in several ways — directly from you when you register or use the platform, automatically through your device and browser, and from third-party payment processors during transactions. Below is a breakdown of the categories of data collected.
| Data Category | Examples | When Collected |
|---|---|---|
| Account Information | Full name, email address, mobile number, date of birth, username | At registration |
| Identity Documents | CNIC front & back, selfie with document, passport (if applicable) | KYC verification |
| Payment Information | JazzCash/Easypaisa number, bank account/IBAN, transaction references | Deposits & withdrawals |
| Device & Technical Data | IP address, device type, browser, operating system, session timestamps | Automatically on each visit |
| Gameplay Data | Games played, bets placed, win/loss history, session duration | During platform use |
| Communications | Support chat logs, emails sent to bet988, complaint records | When you contact us |
| Marketing Preferences | Opted-in email/SMS marketing, promotion history | Account settings & opt-ins |
We do not collect more data than is necessary for the purposes described in this policy. Where a specific piece of data is no longer needed, it is either deleted or anonymised in line with our data retention practices.
The personal data bet988 holds about you is used for the following purposes:
bet988 does not sell personal data to third parties for their own marketing purposes. Your information is shared only in the specific circumstances described in the Data Sharing section below, and only where necessary for the purposes stated in this policy.
When you deposit or withdraw funds through bet988, financial data is exchanged with your chosen payment provider. The way this data is handled depends on the method used.
For JazzCash and Easypaisa transactions, your mobile wallet number is collected and transmitted to the respective provider to initiate and confirm the transaction. bet988 does not store full mobile wallet credentials — only the account number and transaction reference needed to match and confirm the payment.
For Raast and bank transfers, your IBAN and account title are collected to process outgoing withdrawal payments. This information is verified against your KYC identity documents to ensure the account belongs to the registered player.
JazzCash, Easypaisa, Raast and banking partners have their own privacy policies governing how they handle your data on their side of a transaction. bet988 is not responsible for the data practices of third-party payment providers. We recommend reviewing the privacy policy of your chosen payment method directly with the provider.
Before your first withdrawal from bet988 can be processed, you are required to complete identity verification (KYC — Know Your Customer). This involves submitting a clear copy of your CNIC (front and back), and in some cases a selfie holding the document.
KYC documents are reviewed by the bet988 verification team and used solely for the purpose of confirming that the account is operated by the person it was registered to. This process protects players from identity fraud and ensures that winnings go to the right person.
If your KYC submission is unsuccessful due to document quality or a mismatch with account details, you will be notified through your account inbox with guidance on resubmission. Accounts where KYC cannot be verified after reasonable attempts may be restricted from withdrawal until the matter is resolved.
bet988 uses cookies and similar tracking technologies to operate the platform and improve the player experience. A cookie is a small text file stored on your device by your browser when you visit a website. Cookies do not contain your personal account data or payment information.
The types of cookies used on bet988 include:
You can manage or disable non-essential cookies through your browser settings. Disabling essential cookies will affect your ability to log in and use core platform features. Most mobile browsers on Android and iOS also provide cookie management options in their privacy settings.
bet988 shares personal data with third parties only where necessary and for the specific purposes listed below. We do not sell data, and we do not share it for third-party advertising purposes.
All third parties that process data on behalf of bet988 are bound by data processing agreements. These agreements require them to handle data only for the purposes specified, maintain adequate security, and not pass data to further parties without authorisation.
bet988 retains personal data for as long as it is needed to fulfil the purposes for which it was collected, or as required by applicable law and data retention standards. The general principles we follow are:
When data is no longer required, it is deleted securely or irreversibly anonymised so it can no longer be linked to an individual. If you request account closure, we will process the deletion of data that is not subject to legal retention requirements.
bet988 employs industry-standard technical and organisational measures to protect personal data from unauthorised access, disclosure, alteration or loss.
Despite these measures, no internet platform can guarantee absolute security. You play an important role in keeping your account secure — use a strong, unique password for your bet988 account, enable any available two-factor authentication, and do not share your login credentials with anyone else.
If you believe your bet988 account has been accessed without your authorisation, contact support immediately through live chat or email. We will investigate and take appropriate action, which may include temporarily locking the account pending a security review.
As a player on bet988, you have the following rights regarding the personal data we hold about you. To exercise any of these rights, contact support with your registered account details and a clear description of what you are requesting.
You can request a copy of the personal data bet988 holds about you, including your account details, transaction history and any KYC data on file.
If any of your personal data is inaccurate or out of date, you can request that it be corrected. Some corrections may require additional verification.
You can request deletion of your personal data. Certain data subject to legal retention obligations cannot be deleted until the retention period expires.
You can object to the processing of your data for marketing purposes at any time. Opt-out options are available in your account settings or by contacting support.
You can request your personal data in a structured, machine-readable format where this is technically feasible for the data concerned.
In certain circumstances, you can request that bet988 restrict how your data is used while a query or dispute is being resolved.
bet988 is strictly for adults aged 18 and above. The platform does not knowingly collect personal data from individuals under 18 years of age. Age is verified as part of the KYC process, and any account found to be operated by a minor will be closed immediately with all deposited funds returned.
If you are a parent or guardian and believe a minor has accessed or registered on bet988, please contact our support team immediately. We will investigate and close the account as a matter of priority. All data associated with a confirmed minor's account will be deleted upon closure.
bet988 also recommends that parents and guardians use parental control software on shared devices to prevent minors from accessing gambling-related websites. This applies to both the bet988 website and the mobile app.
bet988 reserves the right to update this Privacy Policy at any time. When material changes are made, the "Last Updated" date at the top of this page will be revised and registered players will be notified through in-platform notification or email, depending on the nature and significance of the change.
Continued use of the bet988 platform after a Privacy Policy update constitutes acceptance of the revised policy. If you do not agree with changes to the policy, you should stop using the platform and may request account closure and withdrawal of your remaining real money balance.
For any questions about this Privacy Policy, or to exercise your data rights, contact the bet988 support team through live chat (available 24/7 on the platform) or by emailing [email protected]. Please include your registered username or email address so we can locate your account.
Six ways bet988 protects your privacy and handles your data responsibly
All data exchanged between your device and bet988 — account details, payment information, KYC documents — travels over TLS-encrypted connections. This prevents interception by third parties during transmission.
bet988 does not sell, rent or trade your personal data to third parties for marketing purposes. Your information stays within the platform and its operational partners only — and only for the purposes described in this policy.
CNIC copies and identity documents submitted for verification are stored in a restricted-access environment and are only accessible to authorised verification staff. Documents are deleted when retention is no longer required.
Promotional communications from bet988 are only sent to players who opt in. You can update your preferences at any time through your account settings — including opting out of all marketing emails and SMS notifications.
Not everyone at bet988 can access your data. Access is restricted based on role — support staff see what they need to help you, KYC documents are accessed only by the verification team, and payment data is handled only by the finance function.
You can request deletion of your personal data at any time. Data subject to legal retention requirements will be held for the minimum required period, after which it is deleted or permanently anonymised. Your request will be acknowledged and acted on promptly.
Register your account, deposit in PKR using JazzCash or Easypaisa, and enjoy 800+ games on a platform that takes your data and privacy seriously.